Aster Tele Support Centre” is offering Tele Assistance with our medical professional’s at “Aster Prime” hospital, “Hyderabad”.

Getting treatment through Aster Teleconsult or online consultation offers certain expected benefits and has certain potential risks. Expected benefits include easier and quicker access to medical care, and the ability to access care from many locations. Potential risks include the remote physician not being able to fully resolve your issue over the phone, and lack of physician access to your full medical records, which may, in rare instances, result in allergic reactions or other adverse drug interactions. You have other options for care. You can obtain care in a traditional in-person care setting, such as seeing your Primary Care Physician or visiting an urgent care centre.

Aster Teleconsult is solely based on the information provided by you or your Treating Physician and, in the absence of a physical evaluation, the Aster physician may not be aware of certain facts that may limit or affect his or her assessment or diagnosis of your condition and recommended treatment.

The Aster Teleconsult is very different from a regular face-to-face examination and that the Aster physician providing the consult is limited by the written information and imaging provided by you or your treating physician. Accordingly, the diagnosis you will receive is limited and provisional.

Aster Teleconsult is not intended to replace a full medical face-to-face evaluation by a physician.

You will not have direct contact with the Aster physician rendering the opinion unless you decide to travel to Aster for an evaluation afterwards.

This online service is only advisory and a support helpline, considering it is only based on information provided by you and NO clinical & physical examination has been carried out. Aster Hospital and/or its doctors shall not be responsible for complete accuracy of telemedicine consultation, limited in its scope as it is, with no physical examination of the patient being possible. While every attempt will be made to ensure comprehensiveness of the consultation, unforeseen situations may arise. Your accepting telemedicine consultation will be taken as your consent for a telemedicine consult with its ingrained limitations. Any lack of transparency of information provided by you or withholding crucial information including travel history will result in a wrong advise for which neither the medical professionals or hospital will be liable.

You should visit your nearest medical facilities and consult a doctor for proper diagnosis and treatment

Aster and the Aster physician is only rendering an online consult and does not assume any responsibility for my continued medical care or treatment.

Your medical information will be handled with strict confidentiality, privacy and security; however, you should understand that there are risks associated with any electronic transfer process from one location to another.

This portal is not intended to handle any emergency. In case of any medical emergency please contact 9177700177 or if at any time you’re concerned about your care and treatment visit your nearest hospital.

Request you to also review the detail “Patients terms” in the registration Web page before you register for the services.